If you do a Google search, which I should have done up front, you will see that the temperature control on these units is awful.

I have to crank mine up all the way to 145F to get the internal temp up to 100F (not even warm enough to dry without spoiling.)

Older Excaliber units were very good. As is the case with so many companies today, manufacturing has gone down hill. Fewer and fewer new purchasers are pleased with this product. I wish I had kept my shipping material. Lesson learned.

I don't have a lot of space and thought that this 4 tray dehydrator would be the perfect solution. This thing is JUNK!!! The temperature control is completely inaccurate. On top of that, it only worked about 10 times before the heat failed completely. I tried the reset instructions to no avail. I then called the company and they made some excuse about the "rare" need for fuse replacement. The rep convinced me that it was a fluke and that the machine would most likely never need another fuse. I wanted to protect my investment so decided to chance it. It cost about $20 for the fuse/shipping. Installation instructions were fairly straight forward though it took some hassle to get everything back in place. I used the machine about 8-10 more times before it died again. What a complete waste of money--- I wish I had never purchased this product. I called the company and they offered (at full charge) to send me another fuse or I could send the product to them for repair. The cost to ship... Read more

I've been using this dehydrator non-stop since receiving it in the mail. The compact size is perfect for our needs (married couple) - plenty of space for food, but not too big for the kitchen. Foods are evenly dried and taste great!